INDEX / RESOURCES
Manage your data
Understand what each deletion and sharing control does.
Clear this device
Open Settings → Backup → Clear inventory on this device. This clears boxes, items, photos, and Ask Index conversations. Your profile, existing iCloud backups, and inventory shares remain.
Delete Index iCloud backups
Open Settings → Backup → Delete all iCloud backups and confirm. This requests deletion of Index's backup zone for your current backup account, including backups from other devices and pre-restore copies. It does not clear local inventory or inventory shares. Automatic backup stays on; this device and other devices may create new copies of the data they still hold.
Remove shared access
Open the sharing controls for the relevant box or location to remove a participant or stop that share. Check every separate share: a person may have access through more than one invitation. Changes need a successful cloud connection. Previously viewed or copied information cannot be recalled.
Copies on other devices
Before deleting backups, consider the data still held on each of your devices and in separate shares. Automatic backup stays on and can upload that remaining data again. Removing shared access does not erase copies another person already retained. Restoring a backup replaces the current inventory and profile on the receiving device; it does not restore sharing permissions.
What these controls do not promise
Recoverably deleted entries can remain in stored inventory and backups. Clearing a device does not delete all cloud data. There is no single control that erases every local and cloud record, and private profile and public profile-directory records may remain.
These inventory controls do not delete support requests or Sentry and PostHog reports. Use Support → Privacy or data request for help with those records. Include a reply email if you want a response. See the privacy policy for the request process, retention practices, and verification requirements. Deleting past reports does not stop new reports from configured builds while you continue using Index.